STARTUPS & SAAS

See what is actually happening
without building a data team.

Startups move fast and data gets fragmented. Mana OS connects your operations, turning scattered events into declarative, evidence-backed signals that tell you exactly where to focus.

WHAT IT REPLACES

Stop guessing. Start knowing.

The old way
Fragmented tools that don’t talk to each other
Manual QA and spot-checking customer tickets
Blind spots when product changes cause friction
Reactive dashboards that require manual digging
Lost organizational knowledge as early team members leave
With Mana OS
Automated monitoring across all connected tools
Cross-tool context unified in one Knowledge Base
Unified intelligence surfacing prioritized briefs
Persistent Investigations acting as long-term memory
Ask Mana to query complex product scenarios instantly
KEY USE CASES

Intelligence that drives action.

Our three pillars ensure that data is not just stored, but reasoned over and converted into actionable business value.

Product adoption tracking

When you ship a new feature, Mana OS continuously monitors user interactions, support tickets, and telemetry. Instead of manually correlating data, you receive operating briefs detailing adoption friction and feature confusion.

Key Metrics Tracked

Feature drop-off rates
Support volume spikes
Documentation gaps

Automated churn warnings

Stop relying on simple login counters. The Observation Layer analyzes semantic indicators of frustration in customer chat and links them to product errors, alerting you to high-risk accounts before they cancel.

Key Metrics Tracked

Account health scoring
Frustration indicators
Unresolved ticket volume

Customer sentiment analysis

Go beyond basic NPS scores. Ask Mana interrogates your historical communication data to summarize true customer sentiment across cohorts, identifying what drives advocacy and what causes detractors.

Key Metrics Tracked

Feature requests trends
Cohort-based sentiment
Advocacy drivers

Powered by the Knowledge Base

All capabilities—Signals, Ask Mana, and Persistent Investigations—are built on top of a shared organizational foundation. As your startup grows, Mana OS scales with you, becoming smarter and more deeply integrated into your workflows.

Explore the Memory Layer

Ship with confidence. Know what's actually happening.

Connect your first source and surface your first operational signal today.