Starter
For individuals and small teams building their first knowledge layer and reviewing early business signals.
$299/month
💡 Target: Up to 1,000 monthly tickets resolved (~$3,000 in support savings).
FOUNDATION
Knowledge Base10 knowledge sources
IntegrationsDocuments, PDFs, websites
DISCOVERY
Signals250 signals / month
Signal history30-day history
INVESTIGATION
Ask Mana50 threads
Persistent threadsSession only
CUSTOMER AI
AI Assistants2
AI ReadinessBasic quality checks
Live supportNot included
AnalyticsBasic
GOVERNANCE
Team membersUp to 3
Workspaces3
PermissionsAdmin only
SupportEmail support
Growth
For growing teams running discovery, investigations, and deploying a customer chatbot across multiple sources.
$499/month
💡 Target: Up to 5,000 monthly tickets resolved (~$15,000 in support savings).
FOUNDATION
Knowledge Base50 knowledge sources
IntegrationsAll standard + databases
DISCOVERY
Signals2,500 signals / month
Signal history90-day history
INVESTIGATION
Ask Mana500 threads
Persistent threadsSaved & shareable
CUSTOMER AI
AI Assistants10
AI ReadinessFull evaluation suite
Live supportHuman handoff enabled
AnalyticsAdvanced
GOVERNANCE
Team membersUp to 10
Workspaces10
PermissionsRole-based controls
SupportPriority email
Pro
For scaling operations teams that need high-volume intelligence, advanced investigations, and enterprise governance.
$999/month
💡 Target: Up to 25,000 monthly tickets resolved (~$75,000 in support savings).
FOUNDATION
Knowledge Base250 knowledge sources
IntegrationsAll standard + databases
DISCOVERY
Signals10,000 signals / month
Signal history1-year history
INVESTIGATION
Ask ManaUnlimited
Persistent threadsSaved & shareable
CUSTOMER AI
AI Assistants50
AI ReadinessFull evaluation suite
Live supportHuman handoff enabled
AnalyticsAdvanced + export
GOVERNANCE
Team membersUnlimited
Workspaces50
PermissionsAdvanced RBAC + audit log
SupportPriority 24/7
