Ask Mana reasons across every connected source — signals, documents, past investigations, and live data — and responds with citations, not confidence tricks. If it doesn't know, it says so.
Every answer links back to the exact record or document it came from. If Ask Mana isn't confident, it says so, instead of presenting a guess as fact — enforced by independent validation, not just prompted for.
You never have to blindly trust an AI output. You can click any citation to verify the source material instantly.
Citations linking directly to specific turns from chat, email threads, and call notes.
References to sections from knowledge articles, policies, and playbooks.
Pointers to specific product events, CRM records, or database rows.
Links to prior signals and resolutions that relate to the current question.
Ask complex, multi-part questions that require synthesizing data across different tools and teams.
What changed in our top accounts this month?
I found 3 major shifts in top accounts. 1) Enterprise usage dropped 12%. 2) Feature adoption of "X" stalled. 3) Support tickets for onboarding increased by 25%.
Why did support volume spike for onboarding?
The spike correlates directly with the new UI rollout on the 4th. Specifically, 84% of these tickets mention confusion around the new integrations tab.
What have we already learned about this integration issue?
A prior investigation by Product on the 10th noted that the OAuth flow fails on Safari. The engineering team has a pending fix scheduled for this Friday.
Ask Mana adapts its starting point to whoever is asking, understanding the vocabulary and goals of your specific function.
Skill: Feature adoption blocks, usage anomaly detection.
Skill: Account health scoring, churn-risk scans.
Skill: Campaign impact analysis, messaging gaps.
Skill: Pre-sale friction points, objection clustering.
Skill: Policy violations, process breakdown reviews.
Skill: Cost center analysis, licensing efficiency.
Skill: Weekly executive brief, cross-team alignment.
Every conversation with Ask Mana can become a Persistent Investigation — reusable, shareable, something your team builds on instead of starting over. When a quick question uncovers a deeper strategic issue, you can transition seamlessly into a dedicated workspace.
ASK MANA → CONNECTED
Ask Mana doesn't operate in a vacuum. It draws input from Signals and outputs structured context into Persistent Investigations, linking the entire intelligence lifecycle together.
Get an answer with citations in seconds — not spreadsheets or guesswork.